Privacy Policy

Effective date: 19/1/2026
This Privacy Policy explains how Storioza (“we”, “us”, “our”) collects, uses, and shares your information when you visit or purchase from storioza.com (the “Site”).

Information we collect

We may collect the following categories of personal information:

• Identity and contact details: name, email, phone number, billing/shipping address
• Order information: products purchased, order value, timestamps, returns/refunds
• Payment information: payments are processed securely by third-party providers; we typically do not store full card details
• Device and usage data: IP address, browser type, pages viewed, time on site, referring URLs
• Customer support data: messages, emails, and any info you share with us

How we use your information

We use your information to:

• Process orders, payments, shipping, and returns
• Communicate about your order, account, or customer support requests
• Prevent fraud, abuse, and security incidents
• Improve our Site, products, and customer experience
• Send marketing emails or SMS (only where permitted and where you have opted in; you can opt out anytime)

Cookies and tracking technologies

We use cookies and similar technologies to:

• Keep the Site functioning properly (cart/session)
• Understand traffic and performance
• Personalize content and ads (where applicable)

You can control cookies through your browser settings. Disabling cookies may affect Site features.

Sharing your information

We may share your information with trusted third parties only as needed to operate our business, such as:

• Payment processors (to process transactions)
• Shipping carriers and logistics partners (to deliver orders)
• Ecommerce/website platforms and analytics providers
• Customer support tools and email marketing platforms
• Legal authorities if required by law, court order, or to prevent fraud

We do not sell your personal information in the traditional sense. If you run ads/retargeting, some jurisdictions may define certain sharing as “sale” or “sharing”; adjust this section if applicable.

International transfers

If you access our Site from outside the country where our service providers operate, your information may be processed internationally. We take reasonable steps to protect your data in these transfers.

Data retention

We retain personal information as long as necessary to:

• Provide services and fulfill orders
• Meet legal, tax, and accounting requirements
• Resolve disputes and enforce agreements

Your rights and choices

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Object to processing or request restriction
• Opt out of marketing communications
• Request a copy of your data

To make a request, contact info@storioza.com. We may need to verify your identity.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. No method of transmission or storage is $100\mathrm{\%}$100% secure.

Children’s privacy

Our Site is not intended for children under $13$13 (or the age required by your jurisdiction). We do not knowingly collect data from children.

Contact

If you have questions about this Privacy Policy, contact: info@storioza.com